Cards, sticks, hard disks, SSDs, NVMe blades, NAS boxes, arrays and servers — all of it recovered by tracked post for Coventry and Warwickshire.
A tower that has taken to clicking instead of spinning up. An M.2 blade the BIOS listed on Monday and had forgotten by Tuesday. A four-bay box that shed its second disk during a rebuild, on the one morning the office could least afford it. A card back from a weekend booking that now claims to be empty. Not one of those is a rare parcel here, and most of them are a long way from finished. Working out what can still be read is free. Where there is a job worth doing, you have the figure in writing before anything is opened.
Coventry jobs nearly all take one shape. Your media goes down the M40 to the Oxford bench, you hear what can be read back and what that would cost, and the decision then sits with you for as long as you want to leave it there.
Finding out is free, and the quote that follows is what you pay. The bands are printed here rather than kept back for the telephone: £250 + VAT a card or stick, £300 + VAT a disk or SSD, £400 + VAT a recorder disk or an encrypted volume, from £500 + VAT an array. The whole table sits on the data recovery cost page, and if you are reading this from well outside the county, data recovery services describes the same bench as a national postal service.
Work is not ranked here by how impressive it looks. A pen drive snapped off in a laptop socket and a shelf of SAS disks out of a rack get the same order of operations and the same attention paid to them. Nothing is priced before somebody has had the media in their hands, and one service then covers all of it: folders deleted in error, volumes that now read as gibberish, drives that met a concrete floor, circuit boards taken out by a surge on the mains, platters that no longer turn. Pick the nearest thing to yours from the grid, or ring and describe it in whatever words you have. Whoever answers has been reading these symptoms for years and is not working from a script.
A computer that no longer lists its disk is nearly always sitting beside a disk that…
There is nothing to listen for. A solid state drive that has failed presents exactly as…
Nothing else in a computer stops this cleanly. There is no noise to catch and no…
Card work is the steadiest thing on this bench and very little of it is holiday snaps.…
A finished dissertation, a quarter of payroll, the only copy of the books, and every…
These arrive at the worst hour available. A machine gives up on the morning something…
Under a desk in most houses there is a tower holding every photograph the family owns,…
A grey screen and nothing after it. A question mark folder blinking in the middle of…
MacBooks tend to bow out quietly. The charger stops being acknowledged, or a lid closes…
The drive knocked off a desk is always the one holding the only copy. Portable units,…
The box on the shelf hums away for years, and somewhere along the line it quietly…
The cameras did what they were installed to do. Then the recorder gave up, or the loop…
Nobody had looked at the alert panel in months, so the first failure went unremarked…
Shared storage fails in a way that is hard to miss: the moment it stops, everything…
Filenames ending in something nobody has seen before, and a text file in every…
A recovery screen asking for forty-eight digits, and a household or an office where…
A machine handed back at the end of a notice period looks noticeably emptier than…
Ring 0800 689 0668, or let the diagnostic form ask the questions instead. Everyday words are fine — describe it the way you would to a neighbour. Nobody is marking your vocabulary.
Tracked and insured from any address in the county, it reaches the bench the next working day. Driving is fifty-five miles, and reception takes devices over the counter in office hours. Nobody collects.
Two working days after booking-in you learn what has failed, get a straight reading of the odds, and receive one price that does not move again later.
Agree, and what has been recovered travels back on an encrypted drive, usually two to four working days for a single disk. Decline, and your media is posted back.
Almost everything worked on here arrived in the post. A drive that is already in trouble has an easier time boxed, padded and insured than it does being carried round in a bag for an afternoon, and a parcel handed over in Coventry today is normally booked in at Oxford tomorrow morning.
As a rule the storage comes out and the machine stays where it is. That applies to a laptop, a tower, an iMac and to the recorder sitting under a counter. Taking equipment apart is not something this bench does, and a repair shop will free a drive in a few minutes. Two things go the other way: an external drive stays sealed inside its own case, and a NAS travels as a complete unit with its disks still in their bays. A Fusion Mac is a third case — both of its drives come out and travel together, each one labelled. The single situation nobody can work around is memory soldered flat onto a mainboard, which is how Apple Silicon Macs and a good many slim laptops are built: if the storage will not unbolt, there is no parcel to send.
↓ Print the shipping & booking-in form (PDF)
Put Oxford Data Recovery on the label. From Coventry it is roughly fifty-five miles straight down the M40, about an hour if you would rather drive it in than post it. Either way you are told the moment it is logged, and the free diagnostic finishes two working days later.
Unsure what ought to go in the box? Ring 0800 689 0668 before you seal it, or work through the free online diagnostic and let it do the asking.
"Eleven years of job files were on one external drive and it stopped appearing on a Friday afternoon. Posted Monday, priced Wednesday, and back on a new drive before the week was out. Nobody tried to sell me anything I had not asked for."
Rachel M · Nuneaton"Our QNAP lost one disk and then lost another while it was rebuilding, and the company we pay for IT support stopped picking up the phone. Every disk was copied first, the volume was assembled from the copies, and nine years of drawings came out whole. Plain answers from the first call onwards."
Dave H · Rugby"My daughter's laptop went under a chair leg a fortnight before her hand-in, and a shop pronounced the disk scrap. It was nothing of the sort. The drive came out, the dissertation came off it, and the bill matched the figure I had agreed in writing to the penny."
Priya S · Leamington SpaBegin in Coventry — the centre around the two cathedrals and the ruins, Far Gosford Street and the university quarter, Earlsdon and Cheylesmore, the estates strung between the M6 and the M69, Whitley and the engineering that has always sat behind the motor trade — and then work outwards. Nuneaton and Bedworth on the old mining belt, Rugby with its cement works and its engineering firms, Leamington Spa and the games studios that have grown up around it, then Warwick, Kenilworth, Southam, Atherstone, Solihull, and Stratford-upon-Avon with the tourism trade behind it. Everything moves on tracked next-day post, so a parcel handed in at a counter in Atherstone is dealt with no differently from one posted in the city centre, and a firm whose server has died can start the job five minutes from its own front door rather than lose half a day to the motorway. Where an entire office has gone down, ten minutes on the disaster recovery page are ten minutes well used. Every town has a page of its own, gathered on data recovery Warwickshire.
Plenty of enquiries already know precisely what has happened. These pages start at the fault rather than at the hardware, and the first of them, data recovery services, is this page rewritten for readers well beyond the county boundary:
The diagnosis costs nothing, one written figure follows it, and £300 + VAT covers any single drive or SSD.